gt999's Privacy Policy
Read our complete and transparent description of how your personal information is collected, stored, and used.
All data transfers on gt999 are protected with SSL encryption.
For any questions, contact our 24/7 live chat.
Introduction
gt999 is a trusted online gaming and betting platform for players in Bangladesh. We treat your personal information with the utmost importance and are committed to keeping it secure.
This privacy policy explains what information we collect when you use the gt999 platform, how we process it, and what measures we take to protect your data. By using our services, you are considered to have agreed to the terms described in this policy.
This privacy policy is an integral part of our Terms and Conditions. You are advised to read both documents carefully before opening an account on the platform.
Data Collection
gt999 collects two types of information — information you provide directly and information generated automatically while you use the platform.
2.1 Information You Provide Directly
The information you provide yourself includes:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (for identity verification)
- Financial information — bKash, Nagad, Rocket, or bank account details (for processing transactions)
- User-set password
2.2 Automatically Collected Information
The following information may be collected automatically while you use the platform:
- IP address and device information
- Browser and operating system details
- Session duration and page visit history
- Betting history and gameplay activity
- Transaction history and account balance changes
2.3 Information Received from Third Parties
Information may also be collected from legitimate third-party verification agencies for the purposes of identity verification, fraud prevention, or financial verification.
Purpose of Data Use
gt999 uses collected information only for the following purposes:
- Account management: For registration, login, password recovery, and account security.
- Identity verification: To confirm financial transactions and verify account ownership.
- Transaction processing: To carry out deposits and withdrawals and to distribute bonuses and cashback.
- Customer support: Your information is used to provide assistance via live chat or email.
- Fraud prevention: To detect unusual activity and maintain platform security.
- Responsible gaming: To help apply responsible gaming guidelines by monitoring playing patterns.
- Relevant promotions: To inform you of relevant offers and bonuses based on your preferences (subject to your consent).
- Platform improvement: For analytical work to improve the user experience.
Data Storage and Security
gt999 follows industry-leading standards to keep your information secure. Our servers are protected with SSL encryption technology and all data is stored in encrypted form.
4.1 Retention Period
Data is retained for as long as your account is active and for as long as necessary to provide services. Even after an account is closed, data may be kept for a set period to meet legal and regulatory obligations.
4.2 Security Measures
- All data is transferred via SSL/TLS encryption.
- Firewalls and intrusion prevention systems are active on the servers.
- Internal staff are given limited access only to the data they need.
- Regular security audits are conducted.
- Additional encryption layers are applied to the storage of financial information.
4.3 In the Event of a Data Breach
If a data security breach occurs under unforeseen circumstances, we will notify affected users as quickly as possible and take steps to address the damage.
Sharing Data with Third Parties
gt999 never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:
5.1 Service Providers
Relevant information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure. These providers operate under strict confidentiality agreements.
5.2 Game Software Providers
Limited gameplay-related information may be passed to our game software partners, including Pragmatic Play, Evolution, JILI, PG Soft, and Spribe, for the operation of slots, live casino, and fishing games.
5.3 Legal Obligations
If it is necessary to provide information due to legal proceedings or a lawful order from an authority, gt999 will be obliged to supply that information in compliance with the law.
5.4 Business Transfers
In the event of a business merger, acquisition, or restructuring, data may be transferred to the new entity, but the terms of this policy will be maintained in such cases.
Cookies and Tracking
gt999 uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential cookies: These are required to maintain login sessions and ensure security.
- Functionality cookies: To remember personal preferences such as language choice and display settings.
- Analytics cookies: To understand how users are using the platform — this helps improve the quality of the service.
- Marketing cookies: To display relevant offers based on your preferences (you can turn this off).
6.2 Cookie Control
You can turn off non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.
Your Rights
gt999 recognises the data rights of every user. You may exercise the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: If any information is incorrect or outdated, you may apply to have it corrected.
- Right to deletion: You may request that your data be deleted in certain circumstances, though legal retention obligations may limit this right.
- Right to restrict processing: You may object to the processing of your data in certain cases.
- Right to withdraw from marketing: You may request at any time to stop receiving promotional communications.
To exercise these rights, contact our support team via live chat or email us at [email protected].
Protection of Minors
gt999 is a platform operated exclusively for individuals aged 21 or above. We do not knowingly collect any information from minors.
Age is verified at the time of registration, and if an account holder is found to be under 21, their account and all associated data will be deleted immediately. Parents who believe their child has registered on the platform are requested to notify our support team immediately.
For more details on responsible gaming, you are advised to read our Responsible Gaming Guidelines.
Policy Changes
gt999 reserves the right to update this privacy policy as needed. For significant changes, you will be notified via your registered email or through a notice at login.
Continued use of the platform after changes will be taken as your agreement to the updated policy. If you do not agree to the changes, you may request to close your account at any time.
The date shown at the top of this page indicates the date of the last update. You may contact our support team to obtain a previous version.
Contact
For any questions or concerns about this privacy policy, or to exercise your data rights, contact us through the following:
- Live Chat: 24/7 direct support in Bengali and English
- Email: [email protected]
To learn more about gt999, visit our About Us page. You can also check our Frequently Asked Questions (FAQ) section for answers to common questions.